pp. 723-733
S&M2132 Research Paper of Special Issue https://doi.org/10.18494/SAM.2020.2676 Published: February 20, 2020 Social Networking Services Support Application Based on Biological Information [PDF] Chen Feng, Peeraya Sripian, and Midori Sugaya (Received October 30, 2019; Accepted January 22, 2020) Keywords: social networking services, emotion, biological sensors, feedback
These days, Internet services realize computer-mediated social communication as social
networking services (SNSs) such as WhatsApp, Facebook, Twitter, and so on, which expand
worldwide. Through these SNSs, people express emotions by selecting phrases and characters.
These emotional expressions are selected generally on the basis of the user’s subjective idea.
However, when users lose self-control, they might send inappropriate expressions to others
without proper consideration. To avoid such situations, some observable mechanisms that
can detect and communicate unconscious emotions to users before they send the message are
desired. Recently, some approaches to detecting unconscious emotions using biological sensors
have been reported. These approaches provide procedures to make unconscious emotions
observable and communicable to users in real time. We combine a biofeedback method with
an unconscious emotion estimation method for detecting mismatch between an unconscious
emotion and an outward expression before sending the message. Using this idea, we design and
implement a system that detects such mismatch and gives feedback to an SNS user. We carry
out an experiment using the proposed system. The results show that the system is helpful for
the intended purpose but needs improvement.
Corresponding author: Chen FengThis work is licensed under a Creative Commons Attribution 4.0 International License. Cite this article Chen Feng, Peeraya Sripian, and Midori Sugaya, Social Networking Services Support Application Based on Biological Information, Sens. Mater., Vol. 32, No. 2, 2020, p. 723-733. |